Maylora | Orthopaedic Loafers

Yes. Shipping is free on every order within the United States, with no minimum purchase, and every order is tracked from the moment it ships. Orders are processed within 1–3 business days and usually arrive 7–12 business days after they ship. You'll always receive a tracking number by email.

Yes. You can request a return within 30 days of delivery. Items must be unworn, unwashed and in their original condition with tags attached. Please contact us first and we'll send you the return instructions. Return shipping is paid by the customer unless the item arrived damaged, defective or incorrect. Approved refunds are issued to your original payment method within 5–7 business days.

Enter the tracking number we emailed you on our Track Your Order page to see the live status of your delivery. It can take 1–3 business days before the first tracking update appears.

At checkout you'll see every available option, for example major credit and debit cards, Apple Pay, Google Pay, Shop Pay and PayPal. Paying is quick, easy and secure.

Yes. After placing your order you'll receive a confirmation email, and a second email with your tracking number as soon as your order ships. Can't find it? Please check your spam folder or contact us and our customer service team will gladly help.

We show our products as accurately as possible so color, shape and texture come across the way they are. If your item arrives damaged, defective or not what you ordered, please contact us within 7 days of delivery with your order number and a few photos and we'll make it right. Otherwise you can return it within 30 days of delivery.

A real person is always here to help, before and after your purchase. Send us a message on our contact page and we'll get back to you within 24 hours. Support hours (ET): Monday – Friday 9:00 AM – 5:00 PM, Saturday – Sunday 10:00 AM – 4:00 PM.